Jacuzzi Warranty

As far as warranties are concerned, the Jacuzzi Premium spa warranty is comprehensive and straightforward. We are pleased to disclose its full detail here for you to see because we have no fine print to hide, no deductibles, no pro-rated terms, no surprises.

Our promise to you is that we will proudly stand behind what we sell. Our rigorous quality standards ensure a reliable product, one that deserves the label of the best backed spa in the industry.

10 Year Shell Structure — Jacuzzi Premium spas are warranted against water loss due to defects in the spa shell for ten years from the original date of purchase.

7 Years Shell Surface — Jacuzzi Premium spas are warranted against blistering, cracking, or delaminating of the interior surface of the spa shell for seven years from the original date of purchase.

5 Years Equipment and Controls — Jacuzzi Premium spas' electrical equipment components - specifically the pumps, heater, air blower and control system - are warranted against malfunctions due to defects in workmanship or materials for five years from the original date of purchase.

5 Years Plumbing Components — Jacuzzi Premium spas' plumbing components are warranted against leaks due to defects in workmanship or materials for five years from the original date of purchase. Warranties for Other Components - The light lenses, fuses, headrests, cabinet finish and filter are warranted to be free of defects in workmanship and materials at the time of delivery. All other factory-installed components not mentioned specifically are warranted against malfunction due to defects in workmanship and materials for one year from the original date of purchase.

PERFORMANCE — To obtain service in the event of a defect covered by this Limited Warranty, notify your Jacuzzi Premium dealer or Jacuzzi Premium (the "Manufacturer") as soon as possible and use all reasonable means to protect the spa from further damage. Upon proof of purchase, a designated service representative will correct the defect subject to the terms and conditions contained in this Limited Warranty. There will be no charge for parts or labor to repair the defect, although providing access to effect the repair is your responsibility as the spa owner. You may be assessed reasonable repairman travel mileage charges. If the Manufacturer determines that repair of the covered defect is not feasible, it reserves the right to provide a replacement spa instead, equal in value to the purchase price of the original spa. In such an event, reasonable costs for removal of the original spa, shipping costs from the factory for the replacement spa and delivery and installation of the replacement will be your responsibility as the spa owner. The replacement spa will carry the balance of the original spa's warranty. Spa covers are not included.

WARRANTY LIMITATIONS — This Limited Warranty is void if: Jacuzzi Premium (the "Manufacturer") or its designated representative determines that the spa has been subjected to alteration, neglect, misuse or abuse, or freight damage caused by the common carrier; any repairs have been attempted by anyone other than a designated representative; or if the failure is caused by accident, acts of God or other causes beyond the control of the Manufacturer. Neglect, misuse and abuse include any installation, operation or maintenance of the spa other than in accordance with the instructions contained in the owner's manual provided with the spa, including but not limited to the failure to maintain proper water chemistry and chemical balance and the use of abrasive or improper cleaners. This Limited Warranty does not provide coverage for the insulating cover, any item attached to or installed on the spa after the date of manufacture, or for gaining access to any component for repair or replacement. Spa units in commercial use are excluded from any coverage whatsoever. The spa owner accepts liability for repair work performed by anyone other than the Manufacturer or a designated Jacuzzi Premium representative.

LIMITATIONS — The Manufacturer disclaims all warranties, expressed or implied, in fact or in law, to the extent allowed by your State's Law, including the warranty of merchantability and fitness for use, except as stated specifically herein. All warranty service must be performed by the Manufacturer or its designated representative. No agent, dealer, distributor, service company or other party is authorized to change, modify or extend the terms of this limited warranty in any manner whatsoever. The Manufacturer will not be responsible for any statements or representations made in any form that go beyond, are broader than, or are inconsistent with any authorized literature or specifications furnished by Jacuzzi Premium.

DISCLAIMERS — The Manufacturer and its representatives shall not be liable for any injury, loss, cost or other damage, whether incidental or consequential, arising out of any defect covered by this limited warranty, including without limitation, loss of use of the spa and cost for removal of defective product even if the Manufacturer was advised of the possibility of damage. The liability of the Manufacturer under this limited warranty, if any, shall not exceed the original amount paid for the defective product. Coverage under this limited warranty shall commence as of the original date of purchase and the duration of such coverage shall not extend for any reason whatsoever beyond the stated time periods. These disclaimers shall be equally applicable to any service provided by the Manufacturer and its designated representatives.

LEGAL RIGHTS — This Limited Warranty gives you specific legal rights. You may also have other rights that vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.