Vita Spa Warranty

QUALITY AND VALUE

Owning a Vita Spa is not only soothing, but also very smart. That’s because Vita Spas are not just an ordinary purchase, but an investment. An investment in your well-being and that of your family. An investment that will provide endless enjoyment and many happy returns. For many years to come. We guarantee it.  back to Vita Spas

LIFETIME STRUCTURAL SPA SHELL: Vita International warrants its shells against loss of water due to defects in materials and workmanship for as long as the original purchaser owns the spa.

10 YEARS SURFACE: The acrylic surface is warranted against blistering, cracking and chipping resulting from a defect in the acrylic surface material for a period of ten (10) years from the original date of purchase.

5 YEAR COMPONENT WARRANTY: Vita International warrants all factory installed electrical components (other than ozonators and optional accessories - (see FACTORY INSTALLED OPTIONS) – pumps, blowers, heater and control system – and plumbing components – jets, air injectors, glued joints, pipes and hoses – to be free from defects in materials and workmanship for a period of five (5) years from the original date of purchase.
Filter cartridges, light lenses, light bulbs, (see separate bulb warranty for fiberoptic lamps), fuses, and headrests, are not covered under this warranty but are warranted to be free from defects in material and workmanship at the time of the original delivery.
Spa covers, cover lifts, and dealer added options are excluded from this warranty and are covered under separate warranties from their respective manufacturers.

2 YEAR CABINET WARRANTY: The cabinetry is warranted to maintain its structural integrity for a period of two (2) years from the original date of purchase.

“WORRY-FREE” HEATER ELEMENT: The element in your L700 Spa is protected by a special isolation coating that takes the worry out of maintaining water chemistry (pH). Please Note: Whereas Vita’s “Worry Free” element gives added protection against corrosion, improperly balanced (pH) may effect other components of the spa, or may cause harmful skin irritation. Preventive maintenance is suggested.

FACTORY INSTALLED OPTIONS: Fiberoptic lighting systems, installed at the time of manufacture, shall be warranted to be free of any manufacturing defects for one (1) year for all components other than lamps and fuses. Lamps and fuses are warranted to be free of any manufacturing defects for the initial 90 days from the original date of purchase.
Stereo systems, installed at the time of manufacture, are warranted to be free of any manufacturing defects for a period of one (1) year. There will be no charge for in-home service labor on factory installed options during the first 90 days.

WARRANTY PERFORMANCE: In the event of a defect covered by this warranty, notify your VITA SPA dealer within 10 days of the time the defect is discovered. Upon proof of purchase by dated purchase receipt, Vita International or its authorized representative will correct the defect within the terms and conditions contained in this warranty. There will be no charge for in-home service labor during the first five years. You may be assessed reasonable repairperson travel charges. Vita International, at its sole option, may elect to substitute a spa or component of equal value, either new or reconditioned, to correct a defect. Such replacement shall assume, as its warranty, the remaining portion of the warranty on the original product. If the entire spa needs to be substituted because the repair is not feasible or the repair can not be performed in the field, reasonable costs to pick up the defective spa and return it or delivering and installing the replacement spa will be the responsibility of the spa owner.

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EXCLUSIONS: This warranty is void if Vita International or its representative determines that the spa has been subjected to any alterations or repairs by anyone other than an authorized representative of Vita International. Vita Spa’s are not approved for commercial applications. Vita International will not be responsible for the cost of replacement parts or labor cost of any spa found to be used in a commercial application. This warranty shall also be voided if there is evidence that the spa has been subjected to misuses, abuses, negligence, improper installation or operations other than in accordance with the instructions in the owner’s manual, including but not limited to damage to components caused by improper pH balance or other improper water chemistry maintenance, (use of chlorine based products other than dichlorine voids all warranties,) or by failure to maintain and clean the filtration system; damage to components or spa surface caused by operating the spa at water temperatures outside the range of 32 degrees F (freezing) and 120 degrees F (excessive heat); damage to the surface caused by leaving the spa uncovered while empty of water and in direct exposure to sunlight; damage caused by improper or incorrect electrical hook-up, modifications to internal electrical assembly boxes and grounding system, by electrical installations done by anyone other than licensed professionals in non-conformity with state and local codes or by power surges or spikes; or damage caused by Acts of God or conditions beyond the control of Vita International.

DISCLAIMER: Except as expressly provided, there shall be no other warranty or obligation, expressed or implied, oral or statutory. No dealer or other person has the authority to make any warranties or representations covering Vita International or its products. Vita International and its representatives shall not be liable for any injury, loss, cost or other damage, including but not limited to, loss of use, inconvenience, costs of removal of a permanent deck, custom fixture, or any other incidental or consequential costs, expenses or damages. Under no circumstances shall Vita International or any of its representatives be held liable for injury to any person or damage to any property, however arising. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which vary, from state to state.